ITC Technology, LLC

Advanced Business Phone Systems Nationwide
The VoIP / SIP industry is rapidly growing, but an ongoing challenge has been properly training dealers, installers, and end-user system administrators. Our vision is to create a standardized and industry accredited VoIP training and certification and training program to provide better education to all parties, allow better use of the technology and raise the overall bar within the VoIP industry. The end goal is to raise the bar of our industry, make installations go more smooth, cut down on post-sale support/troubleshooting (and its associated cost/churn), and provide an overall better experience for everyone involved (providers, carriers, dealers and customers).

Our concept is for a 2-3 day event held on a monthly basis at a central US location. The first day is completely platform neutral and really focuses on "Telecom 101" (morning) and "VoIP 101" (afternoon), but day 2 and 3 are platform (provider) specific. Students will receive their "VoIP Certified Specialist" (VCS) designation for attendance and passing the relatively simple exam. Classes will be taught from a practical application perspective, rather than a highly technical or engineering standpoint.

VoIP penetration among US businesses will increase rapidly over the next few years, reaching 79% by 2013, compared to 42% at the end of 2009

Even Skype's new business channel program for SIP is raising the bar on required dealer training and certification: "To sell Skype for SIP, VARs will need to  pass an online certification exam"